Access obtains information from and about you in order to tailor our answering services to your needs and deliver product choices related to your interests. This information is sometimes "personal" (that is, information that may be personally identifiable to a particular user of the Call Center Answering Services Web Call Center Answering Services Web Site (i.e. favorite items, prior orders) and other times "general" (information not identifiable to a particular user). Access is the sole owner of all information (personal and general) collected on the Call Center Answering Services Web Call Center Answering Services Web Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in the Policy.
Access obtains personal information from and about our users at several different points on the Call Center Answering Services Web Call Center Answering Services Web Site.
Registration for Membership
There are two kinds of visitors to the Call Center Answering Services Web Call Center Answering Services Web Site: registered ("members") and unregistered (non-members). All visitors have access to some portions of the Call Center Answering Services Web Site. Non-members can go everywhere except into the member answering services area. We do suggest you register as a member. This feature asks visitors to give their individual and/or company contact information (such as name and email address). We use this information to send you information about our company and to contact you about the products and answering services on the Call Center Answering Services Web Site.
Ordering Products and Services
We request additional information from any visitor who decides to purchase a product or service on the Call Center Answering Services Web Site. This additional information is required on our order form for the particular product or service. Here you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your order. If we have trouble processing an order, this contact information is used to get in touch with you. When purchasing an item using a credit/purchasing card, your credit card information is not saved for security purposes, you will need to type it in each time you make a purchase.
When you register at a third-party Call Center Answering Services Web Site and provide personal information to those third parties, Access may (pursuant to agreements between Access and those third parties) obtain information to populate Call Center Answering Services Web Site registration forms for use when you hyperlink to the Call Center Answering Services Web Site. You will be notified of this and be allowed to change or delete your information.
When you send us email messages, we may retain the content of your email messages, together with your email address and our response to you.
We automatically capture the Internet Protocol (IP) address and host name (if available) of your originating server. The IP address identifies the server you are working on, but does not reveal any personal information about you. We use IP addresses to analyze trends, administer the Call Center Answering Services Web Site, assist with customer support, track users' movements, and gather broad demographic information for aggregate use.
Use and Disclosure of Information
General Information Access uses and discloses general information about our visitors to understand Call Center Answering Services Web Site demographics and content preferences. We may share aggregate information about our visitors, sales, Call Center Answering Services Web Site traffic patterns and related information to our business partners, affiliates or other third parties.
Except as described below, Access will not willfully disclose any personal information about you to any third party without first receiving your permission. In all cases, we may disclose or use your personal information when we are legally compelled to do so, or when we, in good faith, believe that the law requires it, or for the protection of our rights. Registration and Other Information We may use your personal information to notify you about important changes to the Call Center Answering Services Web Site or our business, new Access answering services and special offers that you may find valuable. We may also enter into agreements with third parties who may be given access to your personal information for the purpose of providing you information regarding products and answering services that we think will be of interest to you. We use a credit card processing company to bill customers for products and answering services. This company does not retain, share, store or use your personal information for any secondary purposes.
Access is committed to protecting the personal information you provide to us. When you submit sensitive information via the Call Center Answering Services Web Site, your information is protected both online and off-line by state-of-the-art, industry-standard technology.
When our registration/order form asks your to enter sensitive information (such as credit card number), that information is encrypted and is protected with what we believe to be the best encryption software in the industry-SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your personal information off-line. All of our visitors' personal information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personal information on are kept in a secure environment.
Your access to some services is password protected. We recommend that you do not divulge your password to anyone. Access will never ask for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your password to others. If you have any questions about the security at the Call Center Answering Services Web Site, please visit and contact us at http://www.Accesswebmarketing.com.
Links to Third-Party Web Call Center Answering Services Web Sites
The Call Center Answering Services Web Site contains links to other web Call Center Answering Services Web Sites. Please be aware that we are not responsible for the privacy practices of such other Call Center Answering Services Web Sites. We encourage our visitors to be aware when they leave the Call Center Answering Services Web Site and to read the privacy statements of each and every web Call Center Answering Services Web Site that collects personally identifiable information. The Policy applies solely to information collected by the Call Center Answering Services Web Site. Correcting/Updating Personal Information If your personal information changes (such as your zip code), or if you no longer desire our service, we will try to provide a way to correct, update or remove from our database the personal information that you provided to us. This can be done by visiting and contacting us at http://www.Accesswebmarketing.com.
We give you the opportunity to 'opt-out' of having your personal information used for purposes not directly related to the Call Center Answering Services Web Site at the point where we ask for the information. For example, during registration, you will be asked if you want to receive information from Access, our partners and affiliates or other select companies. If you do not want us to use your name and email address for marketing or special promotions, just make sure the appropriate boxes are checked. As a member, you are not able to unsubscribe from service announcements, which contain important information about our answering services. Please note that Access is not responsible for removing information from third-party lists with which you previously authorized us to share your contact information.
Notification of Changes
If we decide to change the Policy, we will post those changes on this page so our visitors are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you via email. You will have a choice as to whether or not we use your personal information in this different manner. We will not use your personal information in a manner that is different than stated at the time of collection without receiving your written or email permission.